Program objectives

• Professional environments are increasingly complex. Leaders operate in
  interdependent and rapidly changing systems and need to come to terms with
  more and more paradoxes such as

  
  > Profitability versus customer service versus quality, security versus employee motivation

  and retention

  > Competition versus cooperation
  > Innovation versus dependability
  
  

• In such environments, usual ways of functioning, which are the fruit of success
  to date (analytical thinking, respect of procedures, hierarchical decision making
  …) no longer are enough to ensure performance and increase stress and
  difficulties. This form of intelligence is reaching its limits and increases risk for
  organizations and their people.

  
  
  

• Priority setting, decision making, team commitment rely on very different forms
  of intelligence.

  
  
  

• Performance in the face of complexity, paradox, and stress is based primarily on
  relationship intelligence

  > Relationship to self
  > Relationship to others
  > Relationship to the system one interacts with
  
  

Fundamental Principles

• These programs intend to increase the participants’ ability to mobilize many kinds of intelligence and inner resources to better work under high pressure.

  > Physically: how not to use one’s body as a machine but as one’s primary resource; how to better trust and listen to one’s senses; understand how closely physical health and livelihood is linked to performance
  > Emotionally: how not to see our emotions as enemies, but as powerful allies which can be used to better cope with reality
  > Mentally: how to let go of one’s judgments and certainties, how to focus on facts and identify personal prejudices and limiting beliefs
  > Spiritually: how to accept responsibility and focus on one’s personal needs and intentions to do so under conflicting pressure from hierarchy, other internal stakeholders and external stakeholders
  
  
  

Program design

• This program allows participants to develop awareness and experiment new practices using simple and powerful processes applied to their own professional issues.

• Participants experience introspection techniques which help to better understand oneself and cooperation techniques which create learning through constructive dialogue.

• They work with physical, emotional and mental approaches, either individually, in pairs, or all together

• Each participant discovers his/her own ways to become more efficient in his/her professional relationships and to work more serenely within a complex environment.

 Expected outcomes

• Identify and experience practices to improve one’s ability to face high levels of stress

• Understand the underlying issues in exercising authority is uncertain and complex environments and identify one’s own areas of improvement

• Know how to apply emotional intelligence to workplace situations

• Have tools to take a helicopter view and improve better understand complex situations

• Experience strong pair work, improve one’s capacity to coach and be coached, develop one’s personal business network

Format

• POPULATION : A group of 20 to 30 experienced managers of equivalent seniority that don’t belong to the same teams

• DURATION : 

  > Short individual preparation (answering a questionnaire)
  > Life group training : preferably 3 days – possible in 48 hours over 3 days
  > Follow up : collective or individual coaching on line over the following
  months if financially possible (not mandatory)

• PLACE : Residential – anywhere in the world

• TEAM : 2 to 3 senior coaches per group (1 coach per 8 to 10 participants)

Type of contents

Putting in place the foundations

• Understanding complexity, paradoxes and stress

• Centering in the body
  > Practices to durably improve wellbeing and resistance to stress
  > Breathing and relaxation exercises

• Developing self-confidence and trusting others
  > Practicing the coach posture
  > Working with learning partner

Developing the 4 intelligences to face complexity

• Networks – sociogram
  > Simplifying our perception of the system and developing relationship strategies

• Emotional intelligence
  > Definition and usefulness
  > Impacts of the emotions on our thoughts and judgments

• The system and our relation to authority as a powerful generator of stress
  > How to stay in charge in such moments
  > In what way are we part of the system/problem? What is our relationship to authority?

• The consequences of not speaking our thoughts and feelings taboos (right column/left column)
• How to develop assertiveness (Non-violent communication)
• Identify our internal brakes that prevent us from meeting our commitments : reveal the beliefs that create the inner stress

Group coaching on business issues

• Solving in groups business issues with the co-development methodology